Shipping & Returns

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Returns & Refund Policy

Due to health and safety regulations cosmetic items cannot be resold once opened and/or used

Items can only be returned for a full refund (minus delivery costs) if unopened and in re-saleable condition

Return signed for postage is the responsibility of the consumer.

Items can be returned up to 14 days after the purchase date. Refunds will be issued immediately upon receipt of your return.

Dependant on one’s bank, refunds may take longer than the usual 7-10 days to appear on your bank account.

Return Address:

Items can be returned to The Netherlands – Address provided as and when required.

 

COUNTRY DELIVERY COST DELIVERY TIME
The Netherlands €6.95 1-2 days
Belgium, France & Germany €13 1-3 days
United Kingdom (UK) €13 2-5 working days
The Rest of Europe €18.50 2-4 working days
The Rest of The World € 32.80 7-14 working days

 

Items are sent with Postnl Track & Trace. Delivery times may vary by 1-3 days dependant on current affairs, however we will communicate any delays to your packages.

To enquire about delivery costs and times to unmentioned countries, please email us at: [email protected]

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